FAQs

We can install customer supplied equipment in some circumstances, however it should be noted that equipment not supplied by the company will not be covered under any form of warranty by us.

Yes we can, we are well versed in many makes and models of security systems, so we're happy to service any system.

Absolutely! Using a combination of pet-friendly detectors and simple arming methods you can arm your security system whilst giving your 4-legged friends the run of the house.

There could be various factors as to why your alarm would be going off at odd times, for example if the alarm is overdue a service and if the batteries need replacing.

It is common for insects, cobwebs and dust to collect around the sensors which could be triggering your alarm, so we advise customers to carefully dust around motion sensors regularly. We experience very few true false alarms with our systems, and our skilled engineers are adept at fault-finding.

When you have a monitored system, your alarm or CCTV system sends outbound signals to our alarm and video receiving centre relating to any activations or faults. The signals are processed by people on duty 24/7 who will respond to it either by calling you or by reaching out to authorities.